What Is a Managed Security Service?

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Managed security service (MSS) refers to a wide range of cybersecurity-related services and support like managing and monitoring firewalls and intrusion detection systems; performing assessments of vulnerability and penetration audits as well as overseeing patch management and upgrades; as well as assisting in establishing protocols and rules that help reduce the chance of a data breach. MSS providers also provide cybersecurity expertise and support with regulatory compliance requirements like HIPAA, PCI DSS, SOX, GLBA, and ISO.

Premium MSS solutions offer technologies like security information and events management (SIEM), cloud access security broker, and container security. Many of the best MSSPs provide 24/7 monitoring via their security operations center and threat intelligence that amplifies the context of threats, as well as proactive threats tracking.

MSS can also assist their clients prioritize vulnerabilities and understand the impact on business functions, such as availability and performance. This helps to avoid costly cyberattacks and improve their overall security posture.

In addition to providing cybersecurity solutions, many of the most reputable MSSPs offer a full suite of managed IT services, including network monitoring, remote support and security policy creation. They typically provide one, central dashboard to provide greater visibility into the devices of their clients and applications. They can also provide backup and recovery services that protect data in the event of an accident. They may also help with data protection and governance through tools such as encryption and data loss prevention.